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Open a chat and tap Order Form. Add a photo of each item (including the colour you want), your size and the quantity, plus anything else we should know. Send it and the order appears in the chat, where we can talk through sizing, availability and alternatives.

Once your order details are final, tap Request a Quote. We review the order and send you a quote in the chat with every item and the final amount. Nothing is charged until you accept it.

Accept the quote, confirm your contact and delivery details, then pay right here on GAZMERA through Square. Card, Apple Pay and Google Pay are supported where your device allows.

Yes, until you accept a quote. Keep chatting with us or send an updated order form; any quote you haven't accepted is replaced by the new one.

After payment your order moves to Account, Orders. Every update we post (status, tracking number, warehouse and quality-check notes) shows there, so you don't need to ask in chat.

Message us anytime. Support requests can be submitted 24/7, and we reply in the same chat.

Collect textures in the Texture Archive to earn Archive Points. Rarer textures are worth more. Points will be usable for rewards such as discounts; message us for details on what's available.

Textures appear in the archive by rarity, from Core to Graded. Some only surface at certain times, on certain days or for a few minutes. When something special spawns you'll see an alert with a clue, but you still have to find it.